Privacy Policy

1. Introduction

Genesis ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our content marketing platform and services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, company name)
• Payment information (processed securely via Stripe)
• Content and brand guidelines you provide for content generation
• Website credentials for CMS integration (encrypted and secured)
• Communications with our support team

2.2 Information We Collect Automatically

• Usage data (features used, content generated, publishing activity)
• Device and browser information
• IP address and general location
• Cookies and similar tracking technologies

2.3 Information From Third Parties

• Google Analytics data (if you connect your GA account)
• Google Search Console data (if you connect your GSC account)
• Google Business Profile data (if you connect your GBP account)

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Generate content tailored to your brand and industry
• Publish content to your connected platforms
• Analyze and optimize your content performance
• Process payments and manage your subscription
• Communicate with you about your account and our services
• Improve our platform and develop new features
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our platform (hosting, payment processing, analytics)
• Connected Platforms: Your CMS and social platforms when publishing content you've approved
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (TLS/SSL) and at rest
• Secure credential storage using industry-standard encryption
• Regular security audits and monitoring
• Access controls and authentication requirements
• Employee training on data protection

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account termination, we retain certain information as required by law or for legitimate business purposes (such as resolving disputes).

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your personal information
• Export your data in a portable format
• Opt out of certain data processing
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@genesis.marketing.

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Genesis is not intended for users under 18. We do not knowingly collect information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our platform.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@genesis.marketing
Address: Genesis Marketing, Inc.